Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
At Itinerra.co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning service.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
Information You Provide
We collect information that you provide directly to us, including:
- Travel preferences and requirements when using our AI assistant
- Location information and destination details
- Contact information if you reach out to us
- Any other information you choose to provide
Automatically Collected Information
When you use our service, we may automatically collect certain information, including:
- Device information and browser type
- IP address and general location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI travel planning service
- Personalize your experience and generate relevant itinerary recommendations
- Process and respond to your inquiries and requests
- Send you updates, newsletters, and promotional materials (with your consent)
- Monitor and analyze usage patterns to improve our service
- Detect, prevent, and address technical issues and security threats
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our service (under strict confidentiality agreements)
- When required by law or to respond to legal processes
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger (with notice to users)
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at support@itinerra.co
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our service. You can control cookie preferences through your browser settings, though this may affect certain features of our service.
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@itinerra.co or visit our contact page.